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Practical guides and downloadable brochures with information and tips to help you know what your rights are.
Financial consumers' rights
Financial consumers' rights
2024 Olympic and Paralympic Games
2024 Olympic and Paralympic Games
THE EUROPEAN CONSUMER CENTRES NETWORK (ECC-NET) IN 2023
THE EUROPEAN CONSUMER CENTRES NETWORK (ECC-NET) IN 2023
TRANSPORT BY BUS AND COACH. PASSENGER RIGHTS
TRANSPORT BY BUS AND COACH. PASSENGER RIGHTS
POSITION PAPER. PASSENGER MOBILITY PACKAGE
POSITION PAPER. PASSENGER MOBILITY PACKAGE
EU MEASURES TO PROTECT CONSUMERS
EU MEASURES TO PROTECT CONSUMERS
ECC-ES STATISTICS 2023
ECC-ES STATISTICS 2023
ANNUAL REPORT 2023
ANNUAL REPORT 2023
RAIL TRANSPORT. PASSENGER RIGHTS
RAIL TRANSPORT. PASSENGER RIGHTS
HOW TO DEAL WITH LIMITED TRAFFIC AREAS IN ITALY
HOW TO DEAL WITH LIMITED TRAFFIC AREAS IN ITALY
TOLL FEES IN ITALY
TOLL FEES IN ITALY
FIND YOUR WAY AROUND LISBON. USEFUL GUIDE WYD
FIND YOUR WAY AROUND LISBON. USEFUL GUIDE WYD
E-SCOOTER LAWS IN EUROPE
E-SCOOTER LAWS IN EUROPE
THE EUROPEAN ODR PLATFORM
THE EUROPEAN ODR PLATFORM
ECC-Spain
ECC-Spain
ANNUAL REPORT 2022
ANNUAL REPORT 2022
STATISTICS ON THE ACTIVITY OF THE ECC-SPAIN 2022
STATISTICS ON THE ACTIVITY OF THE ECC-SPAIN 2022
WINTER TIRES
WINTER TIRES
DATASHEET ECCNET 2021
DATASHEET ECCNET 2021
ACCOMODATION IN EUROPE
ACCOMODATION IN EUROPE
EUROPEAN SMALL CLAIMS PROCEDURE
EUROPEAN SMALL CLAIMS PROCEDURE
AIR TRANSPORT. PASSENGER RIGHTS
AIR TRANSPORT. PASSENGER RIGHTS
TOURISM. DRIVING IN SPAIN
TOURISM. DRIVING IN SPAIN
ESTADÍSTICA DE LA ACTIVIDAD DE CEC-ESPAÑA
ESTADÍSTICA DE LA ACTIVIDAD DE CEC-ESPAÑA
NEW GUARANTEES IN THE EU
NEW GUARANTEES IN THE EU
SALES. CONSUMER RIGHTS
SALES. CONSUMER RIGHTS
BLACK FRIDAY 2021
BLACK FRIDAY 2021
FRAUDES Y ESTAFAS COMERCIALES
FRAUDES Y ESTAFAS COMERCIALES
CAR RENTAL. CONSUMER RIGHTS
CAR RENTAL. CONSUMER RIGHTS
EU DIGITAL COVID CERTIFICATE
EU DIGITAL COVID CERTIFICATE
FACTSHEET. THE NEW VAT E-COMMERCE RULES
FACTSHEET. THE NEW VAT E-COMMERCE RULES
INFOGRAPHIC. THE NEW VAT E-COMMERCE RULES BENEFICTS
INFOGRAPHIC. THE NEW VAT E-COMMERCE RULES BENEFICTS
INFOGRAPHIC. NEW VAT RULES WHEN BUYING ONLINE FROM THIRD COUNTRIES
INFOGRAPHIC. NEW VAT RULES WHEN BUYING ONLINE FROM THIRD COUNTRIES
INFOGRAPHIC. PRACTICAL EXAMPLE. NEW VAT E-COMMERCE RULES BENEFICTS
INFOGRAPHIC. PRACTICAL EXAMPLE. NEW VAT E-COMMERCE RULES BENEFICTS
ESTADÍSTICAS DE ACTIVIDAD 2020 CEC-ESPAÑA
ESTADÍSTICAS DE ACTIVIDAD 2020 CEC-ESPAÑA
15 YEARS OF ECC-NET
15 YEARS OF ECC-NET
MARKETPLACE. DERECHOS DEL CONSUMIDOR
MARKETPLACE. DERECHOS DEL CONSUMIDOR
BREXIT. DERECHOS DEL CONSUMIDOR
BREXIT. DERECHOS DEL CONSUMIDOR
PACKAGE TRAVEL AND LINKED TRAVEL ARRANGEMENTS
PACKAGE TRAVEL AND LINKED TRAVEL ARRANGEMENTS
COUNTERFEIT GOODS CAMPAIGN
COUNTERFEIT GOODS CAMPAIGN
FOOD LABELING
FOOD LABELING
"YOU’RE RIGHT" CAMPAIGN
"YOU’RE RIGHT" CAMPAIGN
CHRISTMAS IN THE EU
CHRISTMAS IN THE EU
SUBSCRIPTION TRAPS IN EUROPE
SUBSCRIPTION TRAPS IN EUROPE
TIMESHARE
TIMESHARE
WINTER TIRES
WINTER TIRES
ONLINE DISPUTE RESOLUTION GUIDE
ONLINE DISPUTE RESOLUTION GUIDE
ECC NETWORK ANNIVERSARY REPORT 2005-2015
ECC NETWORK ANNIVERSARY REPORT 2005-2015
ONLINE DISPUTE RESOLUTION WEBSCRAPING REPORT
ONLINE DISPUTE RESOLUTION WEBSCRAPING REPORT
ALTERNATIVE DISPUTE RESOLUTION IN THE AIR PASSENGER RIGHTS SECTOR
ALTERNATIVE DISPUTE RESOLUTION IN THE AIR PASSENGER RIGHTS SECTOR
CROSS-BORDER CAR PURCHASES
CROSS-BORDER CAR PURCHASES

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