If you want to file a complaint against a company from another EU country, Icelnad, Norway or United Kingdom, first, it is necessary to complain to the company. To do this, here you have different models of complaint forms sectors and particular cases. These templates have been kindly shared by our colleagues from ECC The Netherlands.
These templates have been prepared by the Eropean Consumer Centre and are simple models based on the most common cases. It is recommended that consumers adapt them to their particular circumstances. The European Consumer Centre in Spain has no responsibility for the use made of these templates.
- Bus or coach travel cancellation due to the coronavirus - Refund
- Camping booking cancelled due to the coronavirus - Money back
- Cruise or ferry booking cancelled due to the coronavirus - Money back
- Flight cancelled due to the corona virus - Money back
- Holiday home or holiday park booking cancelled due to the coronavirus - Money back
- Hotel booking cancelled due to coronavirus - Money back
- Not received your corona voucher - Request your voucher
- Train journey cancelled due to the coronavirus - Money back
- Wrongly deducted extra costs from voucher