Press releases and activities organized by CEC Spain to promote consumer awareness.
News
Major online travel agencies commit to refund within 14 days for cancelled flights
The agencies eDreams ODIGEO, Etraveli Group and Kiwi.com also agree to provide consumers with clear information about their legal rights.
New adequacy decision for safe and trusted EU-US personal data flows
The European Commission's decision concludes that the United States ensures an adequate level of protection (comparable to that of the European Union) for personal data transferred from the EU to US companies.
Penalty proceedings against some airlines for not having a free customer service telephone number
The first disciplinary proceedings have been initiated against airlines, which could be punished with fines of more than 100,000 euros.
New brochure on how Italian motorways work and how to pay tolls when driving in Italy
Italian motorways operate with tolls and electronic tolls managed by different concession companies.
The Spanish Presidency's objective in the area of consumer affairs is to make progress in the effective implementation of all the actions contained in the New Consumer Agenda.idor.