Press releases and activities organized by CEC Spain to promote consumer awareness.
News
European institutions celebrate Europe Day by organizing activities in all Member States
#EuropeDay celebrates peace and unity in Europe every May 9th.
The European Commission names the first large online search engines and platforms
Within four months they will have to adapt to the new Digital Services Law.
Initiatives will be promoted that, in addition to protecting the most vulnerable consumers, make visible the environmental impact of consumption and "change the paradigm".
Approved the Bill of Customer Service Services that aims to improve the rights of consumers
Companies in the sectors of water, gas and electricity supply services, passenger transport services, postal services, conditional access audiovisual media and electronic communications services, will have the obligation to have an effective system to provide information, as well as how to deal with and resolve complaints and claims expeditiously.
The meeting has made it possible to share experiences on the management of claims and the functioning of bodies for Alternative Dispute Resolution.