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Press releases and activities organized by CEC Spain to promote consumer awareness.

The European Consumer Centers of Spain, Finland, the Czech Republic and Sweden meet in Madrid to better defend consumer rights

The meeting has made it possible to share experiences on the management of claims and the functioning of bodies for Alternative Dispute Resolution.

ECC-Spain provides consumers with nearly 100 standardised templates for complaining to businesses

Template complaint forms, available in English and Spanish on the European Consumer Centre website, will help consumers defend their rights.

The Government calls for subsidies to improve the management of claims through the Consumer Arbitration System

State aid amounts to about two and a half million euros and will promote the activities of the Consumer Arbitration Boards.

New institutional brochure from CEC-Spain to help consumers with their European cross-border complaints

The European Consumer Centre in Spain publishes a new brochure with information on the services offered by the ECC-Net network to consumers living in the EU, Iceland and Norway.

NATO manoeuvres scheduled for 12-23 June in German airspace could cause delays to civilian flights

While flight cancellations will be avoided as far as possible, passengers are advised to check with their airlines about the impact of the military tests on their commercial flights.

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