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Press releases and activities organized by CEC Spain to promote consumer awareness.

Spain establishes a new concept of justice and redefines mechanisms for out-of-court dispute resolution

Adopted the law that requires consumers to first negotiate through an Appropriate Means of Dispute Resolution before going to court, except in the European Small Claims Procedure. Agreements reached in negotiation will be binding.

EU Council and European Parliament reach agreement on improving toy safety

The new rules limit the use of chemicals that may be dangerous to children.

The European Platform for Online Dispute Resolution will cease to be operational on 20 July

Users who want to keep the documentation stored on the platform must export it before 19 July 2025.

European Commission and national authorities act to protect children from harmful video game practices

Europe adopts measures to ensure a safer and more transparent experience for Star Stable Online game users.

New edition of the ECC-Spain Newsletter

Newsletter 41 contains the rulings of the Supreme Court that set out the criteria for declaring revolving credit cards to be abusive.

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