Press releases and activities organized by CEC Spain to promote consumer awareness.
News
ECC-Spain reminds passengers affected by the suspension of rail services that they are entitled to alternative transport or a refund.
The Supreme Court protects consumers: they will not pay costs if they win in the second instance
From now on, companies will have to bear the costs of the second instance when a consumer wins a claim for unfair terms.
The Customer Service Act requires that advertisements for rental properties comply with the prices set in high-demand areas.
The refund must be paid even if the airline does not know the exact amount of the commission paid to the intermediary.
ECC-Spain’s recommendations for shopping during sales
EEC-Spain assists consumers residing in our country with complaints related to purchases made in Norway, Iceland, the United Kingdom, or another EU country.