Press releases and activities organized by CEC Spain to promote consumer awareness.
News
The past and future of ECC-Net: 20 years of service and a new consumer agenda
On 12 November 2025, ECC-Net celebrated its 20th anniversary with a high-level commemorative event in Brussels. Organised by DG JUST, the celebration brought together Commissioner McGrath, senior EU officials, national authorities, representatives of traders and consumer organisations, along with influential figures from the digital age who helped raise awareness of the Network's mission among a new generation.
The EU launches the Consumer Agenda 2030
Over the next five years, the European Commission will implement the Consumer Agenda 2030: a strategic plan to strengthen consumer protection, improve competitiveness and promote sustainable growth.
The Court of Justice of the European Union (CJEU) concludes that travellers may be entitled to a full refund for a package holiday, even if some services have been enjoyed.
The impact of lightning on a passenger aircraft may constitute an exceptional circumstance that exempts an airline from paying compensation for flight cancellation or delay if the aircraft has to undergo safety inspections.
The CJEU establishes that compensation for loss or damage to an animal travelling on a commercial airline is governed by the rules that apply to luggage.