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Press releases and activities organized by CEC Spain to promote consumer awareness.

ECC-Net handled nearly 134,000 consumer queries and recovered almost €8 million in 2024

The European Consumer Centres Network successfully resolved 59% of consumer complaints, further strengthening its role as a key player in protecting consumer rights across the EU.

Eleven countries join Spain in defending the right to travel with hand luggage at no extra cost on low-cost airlines

44 Consumer Organizations Urge Brussels to Act Against Abusive Practices by low-cost airlines.

Consumer Affairs Ministry Investigates VTC Platforms for Possible Price Hikes During Emergency Situations

The Ministry will assess whether ride-hailing services violated consumer protection regulations during the recent nationwide power outage.

Ministry of Consumer Affairs Takes Action Against Illegal Tourist Rentals and Urges Airbnb to Block Over 65,000 ads

The Madrid High Court upholds the Ministry’s action and orders the immediate removal of 5,800 listings across six autonomous communities.

Spain and 35 Countries Take a Stand Against Airline Greenwashing

The Spanish government joins an international initiative urging airlines to ensure their environmental claims are clear, verifiable, and compliant with existing legislation.

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