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Press releases and activities organized by CEC Spain to promote consumer awareness.

Confidential Binding Offer: What You Need to Know About the Legal Notice You Cannot Ignore

The new Organic Law 1/2025 requires parties to negotiate before filing a lawsuit—a legal tool to protect consumers and an obligation that cannot be overlooked.

European bank accounts are valid across the EU

The SEPA Regulation guarantees that any European IBAN must be accepted in all EU countries. Companies refusing them may face penalties.

Record Number of Dangerous Products Reported via Safety Gate in 2024 Drives New Consumer Protection Measures

The European Commission registered over 4,000 alerts through the Safety Gate system and is stepping up market surveillance to better protect consumers, especially in online purchases.

ECC-Net handled nearly 134,000 consumer queries and recovered almost €8 million in 2024

The European Consumer Centres Network successfully resolved 59% of consumer complaints, further strengthening its role as a key player in protecting consumer rights across the EU.

Eleven countries join Spain in defending the right to travel with hand luggage at no extra cost on low-cost airlines

44 Consumer Organizations Urge Brussels to Act Against Abusive Practices by low-cost airlines.

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