Press releases and activities organized by CEC Spain to promote consumer awareness.
News
ECC-Net calls for more regulation to protect consumers against dropshipping
Dropshipping platforms do not always provide full information to consumers and do not always comply with the current online commerce regulations.
From now on, the Consumer Arbitration System will be able to resolve disputes between consumers and businesses digitally.
Andrés Barragán, new secretary general for Consumer Affairs and Gambling
He is a career civil servant in the Cuerpo Superior de Técnicos Comerciales y Economistas del Estado. Until now he worked at the Ministry of Economy, Trade and Enterprise as Deputy Director General of Multilateral Development Banks, IMF and G20.
New edition of the ECC-Spain´ Newsletter
The new Newsletter contains the ECC-Net network's recommendations for the European Parliament to improve consumer rights over the next 5 years.
European Consumer Centres helped more than 124,000 consumers in 2023
The European Consumer Centres Network (ECC-Net) helps consumers in the European Union (EU) when they have problems with a company in another European country. Last year, ECC-Net answered more than 124,000 questions and complaints and helped consumers recover around €9 million.