Press releases and activities organized by CEC Spain to promote consumer awareness.
News
The Ministry of Social Rights, Consumer Affairs and Agenda 2030 wants to change the Customer Services Act to oblige companies to identify commercial calls with a code.
Spain imposed nearly 143 million euros in penalties on gambling operators in 2024
The Ministry of Consumer Affairs penalises 26 operators in the online gambling and betting sector during the second half of the year.
New edition of the ECC-Spain Newsletter
Newsletter no. 42 reports on the recent approval of Organic Law 1/2025, which regulates Appropriate Means of Dispute Resolution as a prerequisite for resorting to traditional judicial channels.
Air passenger rights at risk under new EU proposal to reform existing rules
On the occasion of Europe Day, ECC-Spain is concerned about the European Commission's proposal to reform Regulation (EC) No 261/2004 on air passenger rights.
Adopted the law that requires consumers to first negotiate through an Appropriate Means of Dispute Resolution before going to court, except in some cases such as the European Small Claims Procedure. Agreements reached in negotiation will be binding.