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Press releases and activities organized by CEC Spain to promote consumer awareness.

The Court of Justice of the European Union has ruled that banks cannot charge interest on costs associated with consumer credit

Interest shall be charged solely on the amounts lent to the consumer, excluding other costs associated with the credit, such as insurance premiums or other related expenses.

Alquiler Seguro fined millions for breaching consumer rights

The €3.6 million fine, imposed for unfair practices against tenants, strengthens the protection of consumer rights in the rental market.

New scams detected via Bizum

Extra caution is key to preventing increasingly sophisticated scams that exploit the immediacy of this payment system to deceive users.

New consumer credit rules will cap interest rates to protect consumers from over-indebtedness

They will apply to all financing products, including consumer credit, microloans, revolving credit cards and fast loans granted through digital platforms.

One in three retailers fails to provide accurate information about online discounts during Black Friday and Cyber Monday

An investigation by the European Commission and national consumer protection authorities in 25 countries to monitor the commercial practices of 314 online shops.

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