Press releases and activities organized by CEC Spain to promote consumer awareness.
News
ECC-Spain gets over €700,000 in refunds for consumers in 2025
The European Consumer Centre in Spain received more than 16,000 requests in 2025, 29% more than the previous year.
Spain may limit prices in emergencies to prevent abusive pricing for consumers
Consumers shall be entitled to an automatic refund of any amount charged in excess of the applicable maximum price.
The European Consumer Centre in Spain encourages consumers to shop responsibly and to read the terms and conditions of offers carefully to avoid problems.
Passengers affected by the suspension of rail services are entitled to alternative transport or a refund.
On Safer Internet Day, the European Consumer Centre in Spain (ECC-Spain) warns of the impact of social media on the mental health of children and adolescents and calls for greater protection, digital literacy and supervision of online platforms.