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Press releases and activities organized by CEC Spain to promote consumer awareness.

ECC-Spain’s recommendations for shopping during sales

EEC-Spain assists consumers residing in our country with complaints related to purchases made in Norway, Iceland, the United Kingdom, or another EU country.

ECC-Spain publishes Newsletter No. 46 with the main developments in cross-border consumer affairs in the EU

The December edition of the Newsletter commemorates the 20th anniversary of the European Consumer Centres Network (ECCNet).

The past and future of ECC-Net: 20 years of service and a new consumer agenda

On 12 November 2025, ECC-Net celebrated its 20th anniversary with a high-level commemorative event in Brussels. Organised by DG JUST, the celebration brought together Commissioner McGrath, senior EU officials, national authorities, representatives of traders and consumer organisations, along with influential figures from the digital age who helped raise awareness of the Network's mission among a new generation.

The EU launches the Consumer Agenda 2030

Over the next five years, the European Commission will implement the Consumer Agenda 2030: a strategic plan to strengthen consumer protection, improve competitiveness and promote sustainable growth.

Travellers may be entitled to a full refund of a package holiday when serious failures occur and the trip loses its meaning and interest.

The Court of Justice of the European Union (CJEU) concludes that travellers may be entitled to a full refund for a package holiday, even if some services have been enjoyed.

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