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Press releases and activities organized by CEC Spain to promote consumer awareness.

Spain investigates property advertisements on major real estate portals for possible breaches of rental regulations

The Customer Service Act requires that advertisements for rental properties comply with the prices set in high-demand areas.

Airlines must refund ticket purchase fees charged by intermediaries in the event of flight cancellation or long delay

The refund must be paid even if the airline does not know the exact amount of the commission paid to the intermediary.

ECC-Spain’s recommendations for shopping during sales

EEC-Spain assists consumers residing in our country with complaints related to purchases made in Norway, Iceland, the United Kingdom, or another EU country.

ECC-Spain publishes Newsletter No. 46 with the main developments in cross-border consumer affairs in the EU

The December edition of the Newsletter commemorates the 20th anniversary of the European Consumer Centres Network (ECCNet).

The past and future of ECC-Net: 20 years of service and a new consumer agenda

On 12 November 2025, ECC-Net celebrated its 20th anniversary with a high-level commemorative event in Brussels. Organised by DG JUST, the celebration brought together Commissioner McGrath, senior EU officials, national authorities, representatives of traders and consumer organisations, along with influential figures from the digital age who helped raise awareness of the Network's mission among a new generation.

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