Press releases and activities organized by CEC Spain to promote consumer awareness.
News
New aviation safety law approved to speed up passenger compensation
The regulations foresee administrative fines, without the need to go to court, for airlines that ignore or delay AESA's decisions regarding claims for cancelled or delayed flights.
European authorities warn consumers about the risks and limited protection of certain crypto-assets
They recommend specific measures to consumers so that they can make informed decisions.
Future EU labelling will make it easier to choose more sustainable products thanks to better information on consumer rights.
The Court of Justice of the European Union (CJEU) concludes that travellers may be entitled to a full refund for a package holiday, even if some services have been enjoyed.
The impact of lightning on a passenger aircraft may constitute an exceptional circumstance that exempts an airline from paying compensation for flight cancellation or delay if the aircraft has to undergo safety inspections.