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Press releases and activities organized by CEC Spain to promote consumer awareness.

New scams detected via Bizum

Extra caution is key to preventing increasingly sophisticated scams that exploit the immediacy of this payment system to deceive users.

New consumer credit rules will cap interest rates to protect consumers from over-indebtedness

They will apply to all financing products, including consumer credit, microloans, revolving credit cards and fast loans granted through digital platforms.

One in three retailers fails to provide accurate information about online discounts during Black Friday and Cyber Monday

An investigation by the European Commission and national consumer protection authorities in 25 countries to monitor the commercial practices of 314 online shops.

15 March, World Consumer Day: ECC-Spain warns of the need to guarantee the safety of all products sold

‘Safe products, confident consumers’ is the slogan chosen this year to commemorate World Consumer Rights Day with the aim of strengthening the protection of people against unsafe products and promoting consumer confidence.

ECC-Net strengthens its role as a consumer rights advocate in the new era of Artificial Intelligence

Understanding how AI works is key to enabling consumers to make informed decisions.

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