Skip to main content

News

Press releases and activities organized by CEC Spain to promote consumer awareness.

New consumer rights: guaranteed redress and easier cancellation for online purchases

The European Union is strengthening consumer rights with new measures to make it easier to repair products and simplify returns for online purchases.

The European Centre has published a new newsletter with the latest news on consumer affairs

The April edition of the Newsletter highlights the need to strengthen measures to ensure the safety of all products sold online.

The Court of Justice of the European Union has ruled that banks cannot charge interest on costs associated with consumer credit

Interest shall be charged solely on the amounts lent to the consumer, excluding other costs associated with the credit, such as insurance premiums or other related expenses.

Alquiler Seguro fined millions for breaching consumer rights

The €3.6 million fine, imposed for unfair practices against tenants, strengthens the protection of consumer rights in the rental market.

New scams detected via Bizum

Extra caution is key to preventing increasingly sophisticated scams that exploit the immediacy of this payment system to deceive users.

Help us to improve