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Press releases and activities organized by CEC Spain to promote consumer awareness.
Crossed-out hand luggage and wheeled suitcases

Eleven countries join Spain in defending the right to travel with hand luggage at no extra cost on low-cost airlines

44 Consumer Organizations Urge Brussels to Act Against Abusive Practices by low-cost airlines.

Hand closed with index finger raised upwards

Consumer Affairs Ministry Investigates VTC Platforms for Possible Price Hikes During Emergency Situations

The Ministry will assess whether ride-hailing services violated consumer protection regulations during the recent nationwide power outage.

Image of a building, a train and an island with a palm tree and a beach umbrella.

Ministry of Consumer Affairs Takes Action Against Illegal Tourist Rentals and Urges Airbnb to Block Over 65,000 ads

The Madrid High Court upholds the Ministry’s action and orders the immediate removal of 5,800 listings across six autonomous communities.

Image of footprints with a tree leaf symbol and CO₂.

Spain and 35 Countries Take a Stand Against Airline Greenwashing

The Spanish government joins an international initiative urging airlines to ensure their environmental claims are clear, verifiable, and compliant with existing legislation.

call centre operator

Spain announces the end of spam calls: phone companies will have to block non-consensual commercial calls

The Ministry of Social Rights, Consumer Affairs and Agenda 2030 wants to change the Customer Services Act to oblige companies to identify commercial calls with a code.

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