Press releases and activities organized by CEC Spain to promote consumer awareness.
News
The Newsletter analyses regulatory progress and pending challenges in the field of cross-border consumer protection, with a special focus on the European Small Claims Procedure and the update of the alternative dispute resolution framework.
ECC-Spain’s tips to save money and protect consumer rights at the start of the back-to-school season
With the beginning of the school year, CEC-Spain recommends planning school purchases in advance and shopping responsibly to protect household finances.
CNMC identifies deficiencies in customer service of electricity and gas companies
The National Commission on Markets and Competition (CNMC) highlights issues such as lack of transparency in contracting and poor accessibility to services.
A report by the European Consumer Centres Network identifies five barriers hindering the use of the European Small Claims Procedure, ranging from low public awareness to the complexities of enforcing judgments in other Member States.
Travelling with Pets Across the European Union: Rules and Requirements
The European pet passport ensures the free movement of dogs, cats, and ferrets across Member States under harmonised health conditions.