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Press releases and activities organized by CEC Spain to promote consumer awareness.

Record Number of Dangerous Products Reported via Safety Gate in 2024 Drives New Consumer Protection Measures

The European Commission registered over 4,000 alerts through the Safety Gate system and is stepping up market surveillance to better protect consumers, especially in online purchases.

ECC-Net handled nearly 134,000 consumer queries and recovered almost €8 million in 2024

The European Consumer Centres Network successfully resolved 59% of consumer complaints, further strengthening its role as a key player in protecting consumer rights across the EU.

Eleven countries join Spain in defending the right to travel with hand luggage at no extra cost on low-cost airlines

44 Consumer Organizations Urge Brussels to Act Against Abusive Practices by low-cost airlines.

Consumer Affairs Ministry Investigates VTC Platforms for Possible Price Hikes During Emergency Situations

The Ministry will assess whether ride-hailing services violated consumer protection regulations during the recent nationwide power outage.

Ministry of Consumer Affairs Takes Action Against Illegal Tourist Rentals and Urges Airbnb to Block Over 65,000 ads

The Madrid High Court upholds the Ministry’s action and orders the immediate removal of 5,800 listings across six autonomous communities.

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