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Press releases and activities organized by CEC Spain to promote consumer awareness.

The Supreme Court confirms the fine of €765,001 to Telefónica for limiting the consumer's right to receive paper invoices

The Supreme Court rejects Telefónica's argumentation, which, in its appeal, argued that the billing clause did not impose electronic billing on the customer.

17 gambling operators sanctioned for serious or very serious infractions

The Ministry of Consumer Affairs shuts down 10 websites and fines operators with penalties of more than 81 million euros.

ECC-Net commemorates Europe Day with an eye on the future of consumer rights

The European Consumer Centres Network (ECC-Net) handled more than 124,000 claims in 2023 and secured refunds for consumers worth nearly 9 million euros.

The Government of Spain opens sanctioning proceedings against major e-commerce operators for alleged deceptive discounts

Several companies in the sector are said to have raised the prices of products before Black Friday and then reduced them to their original price.

CPC network warns 20 airlines to remove greenwashing from their communications

The Spanish Government is leading this action in coordination with the Belgian, Norwegian and Dutch consumer authorities.

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