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News

Press releases and activities organized by CEC Spain to promote consumer awareness.

New European rules that will increase protection for consumers taking out consumer loans

The new Directive 2023/2225 (EU) adapts to the changes of digitalisation and ensures a harmonised framework with a high level of protection of consumer interests.

Air passengers are entitled to compensation in case of denied boarding even if they have been notified well in advance

When the air carrier informs the passenger in advance that he will be denied boarding against his will, the passenger does not need to present himself for check-in.

New edition of the ECC-Spain Newsletter

The new edition of the Newsletter of the European Consumer Centre in Spain reviews the most important developments in European cross-border consumer affairs.

New measures to simplify out-of-court dispute resolution and strengthen consumer rights

Rules are modernised and simplified to adapt them to the new digital markets.

The VII Consumer and User Council has been constituted

The nine member organisations of the Council will collaborate and advise on public initiatives to promote consumer protection.

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