Press releases and activities organized by CEC Spain to promote consumer awareness.
News
Online purchases exceeded 72 billion euros in 2022, 25% more than the previous year
Travel agencies and tour operators, the sectors of activity with the highest revenues with 7.0% of total turnover, clothing with 6.9% and air transport with 5.0%.
Major online travel agencies commit to refund within 14 days for cancelled flights
The agencies eDreams ODIGEO, Etraveli Group and Kiwi.com also agree to provide consumers with clear information about their legal rights.
New adequacy decision for safe and trusted EU-US personal data flows
The European Commission's decision concludes that the United States ensures an adequate level of protection (comparable to that of the European Union) for personal data transferred from the EU to US companies.
Penalty proceedings against some airlines for not having a free customer service telephone number
The first disciplinary proceedings have been initiated against airlines, which could be punished with fines of more than 100,000 euros.
New brochure on how Italian motorways work and how to pay tolls when driving in Italy
Italian motorways operate with tolls and electronic tolls managed by different concession companies.