Press releases and activities organized by CEC Spain to promote consumer awareness.
News
The resolutions of AESA to resolve the claims of air passengers will be mandatory as of June 2
As a new entity accredited for alternative dispute resolution, AESA's reports on claims for denied boarding, delays, cancellations, class changes, as well as the rights of people with disabilities or reduced mobility will be binding on airlines.
ECC-Spain reminds that all travelers from other countries of the European Union, Iceland or Norway who have a problem related to the purchase of their flights may claim their rights at their European Consumer Center
The amount of the subsidy amounts to 3,047,530.00 euros and the deadline for submitting applications will be ten business days from the day following the publication in the BOE of the extract of the call
Access to information about the “pre-stopped”, “deactivation” and “pre-stopped” mode in the network is improved, as well as the time in which these states are automatically activated.
Renfe extends the free commuter passes for Cercanías, Rodalies and Media Distancia until August 31
Users must purchase a new pass to continue traveling for free.