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Press releases and activities organized by CEC Spain to promote consumer awareness.

Airlines cannot charge supplements for hand luggage

The Justice considers the baggage policy of some companies an "abusive clause", annulling the collection of this supplement.

Europe wants to update the rules on consumer credit to protect consumers

The European Parliament wants these rules, approved in 2008, to be updated.

Cabin crew and airline pilot strikes are not extraordinary circumstances

Air passengers affected by these strikes will be entitled to compensation and assistance in the event of denied boarding and the cancellation or long delay of flights.

ECC-Spain recalls some financial recommendations for the holidays

Before going on holiday, the means of payment to be used must be checked.

The online dispute resolution platform incorporates new cybersecurity measures with multi-factor authentication

As of 01 October, users will have to use their phone to access all the European Commission's IT services.

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