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Press releases and activities organized by CEC Spain to promote consumer awareness.

Cabin crew and airline pilot strikes are not extraordinary circumstances

Air passengers affected by these strikes will be entitled to compensation and assistance in the event of denied boarding and the cancellation or long delay of flights.

ECC-Spain recalls some financial recommendations for the holidays

Before going on holiday, the means of payment to be used must be checked.

The online dispute resolution platform incorporates new cybersecurity measures with multi-factor authentication

As of 01 October, users will have to use their phone to access all the European Commission's IT services.

CEC-Spain recalls the rules for traveling with pets in the EU

Microchip, vaccinated, five animals maximum, and European passports in the case of dogs, cats and ferrets.

European Small Claims Process, for cross-border consumer matters worth up to €5,000

A judicial alternative to simplify, speed up and reduce the procedural costs of lawsuits within the European Union

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