News

Press releases and activities organized by CEC Spain to promote consumer awareness.

Tres proyectos escolares sobre consumo circular y responsable, ganadores de la XVII edición de los Premios Consumópolis

Three school projects on circular and responsible consumption, winners of the XVII edition of the Consumópolis Awards

6 July, 2022

The Consumópolis Awards aim to make schoolchildren aware of the importance of carrying out acts of consumption in a critical, supportive, responsible and sustainable manner.

Los pasajeros afectados por las huelgas del personal de las aerolíneas tienen derecho al reembolso del billete y a compensación económica

Passengers affected by airline staff strikes are entitled to ticket reimbursement and financial compensation

5 July, 2022

Reimbursements must be paid in cash and within seven days or in the form of travel vouchers whenever mutually agreed.

Nuevo número del Boletín de Noticias de CEC-España

New edition of the ECC-Spain News Bulletin

7 June, 2022

The European Consumer Centre in Spain (ECC-Spain) publishes the 25th Newsletter with the most outstanding news on Consumption in the European Union.

España quiere regular las “loot boxes” de los videojuegos para evitar el consumo irreflexivo, compulsivo o patológo

Spain wants to regulate the "loot boxes" of video games to avoid thoughtless, compulsive or pathological consumption behaviors

2 June, 2022

Spain would be the first country in Europe to have a specific law on video game loot boxes.

El Gobierno de España quiere reducir de 30 a 15 días hábiles el tiempo máximo para resolver reclamaciones generales

The Government of Spain wants to reduce the maximum time to resolve general claims from 30 to 15 business days

1 June, 2022

The waiting time for telephone customer service will also be limited to 3 minutes with the new Customer Service Law.