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Press releases and activities organized by CEC Spain to promote consumer awareness.

European Commission secures higher levels of protection for European consumers shopping on Shopify-based webshops

After an 18-month dialogue between the European Commission and its EU Consumer Protection Cooperation (CPC) Network with Shopify, the webshop-building and -hosting platform, an agreement was secured aimed at improving safety for EU consumers buying from web stores on the platform.  

Europa propone nuevas normas para productos e inteligencia artificial para proteger a los consumidores

La Comisión Europea pretende adaptarse a la era digital con nuevas normas que garanticen que los consumidores tengan la misma protección cuando se vean perjudicados por productos o servicios de inteligencia artificial que cuando se producen daños en cualquier otra circunstancia.

The platform for online dispute resolution strengthens its security with new multi-factor authentication measures

Users, in addition to using their mobile phone, will also be able to use a USB security key to authenticate themselves and access all the European Commission's IT services.

ECC Spain participates in a round table of the European Commission on the protection of young consumers in digital markets

Representatives of the European Consumer Centers and the Safe Internet Centers seek ways of collaborating with a view to the celebration of the Safe Internet Day.

The bad faith of the companies in the out-of-court procedure could lead to them being ordered to pay costs, despite accessing the claims of the consumers

A new sentence of the Court of Justice of the European Union helps to reinforce the rights of the consumers.

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