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Press releases and activities organized by CEC Spain to promote consumer awareness.

Energy marketers are obliged to inform consumers about the mechanisms for resolving claims

Companies must inform through contracts, web pages or promotional material on how to claim out of court in the event that the company does not satisfactorily resolve the claim in the first instance.

The European Commission proposes new rules to make packaging more reusable and avoid unnecessary packaging

Consumers will have clearer information on how to recycle correctly so they can play a more active role in reducing waste.

Nuevo Código Deontológico sobre publicidad infantil de juguetes para unos anuncios más igualitarios, veraces y constructivos

Los spots nuevos evitarán sesgos y roles de género, la sexualización de las niñas y deberán educar en un consumo más saludable, responsable y sostenible

Take part in the online celebration of the 50th anniversary of EU consumer rights

The European Commission is organizing an event on November 30 to celebrate 50 years of consumer rights protection with all citizens.

The European Consumer Centres of Portugal and Spain meet in Lisbon to improve consumer protection

The meeting has made it possible to identify some of the challenges to better defend consumer rights, especially in the car rental sector and in entities for alternative dispute resolution.

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